Certified Agile Coaching Skills (ACS)

This iteration will be dedicated to learning what coaching is and what it is not. We will delve into its definition, the context for carrying it out, and also differentiate it from other related disciplines such as training, facilitation, mentoring, consulting, among others. We will also take a tour through a possible career development path in Agile Coaching that goes from being a Scrum Master and/or Team Facilitator to being an Enterprise Agile Coach. We will explore different scenarios and competencies necessary in each of them to traverse this path.

This iteration will be dedicated to language. You will learn about the interpretation of language from the Ontological Coaching perspective. We will differentiate observations (statements), declarations, and opinions (judgments). Additionally, we will identify the different uses we can make of language, such as descriptive or generative, how to use language effectively and what are the dangers of not being aware of language use. This will be the cornerstone for the rest of the program.

This iteration will be dedicated to practicing listening. The focus will be on learning about listening and being able to identify the interpretations that different individuals and/or teams can make of the same observation. You will be capable of differentiating hearing from listening. You will become aware of the different levels of listening that a coach can have and will practice techniques to bridge the gap that may exist in your listening. You will also incorporate a step-by-step technique to accompany individuals and teams to transit their inferences and reinterpret those situations they deem necessary to achieve new results.

This iteration is dedicated to learning about the vision we have from coaching about our clients' problems. You will be able to differentiate transparency from breakdowns. You will know the aspects behind what your clients call problems. You will understand why this concept is fundamental for coaching. You will also incorporate a new perspective that will allow you to inquire about it to discover a new world in which, in the future, we can take action.

In this iteration, we will review the most relevant aspects of the dynamics of action coordination in groups of people: requests, offers, commitment, and responsibility. By the end of it, you will be able to identify when a request and/or an offer is effective. You will also be able to challenge the level of commitment and responsibility demonstrated by individuals in work teams. After this module, you will be able to use a technique to awaken responsibility in individuals and avoid justifications and victimization.

During this iteration, you will be delving into the world of emotions and moods. You will be able to differentiate them and dissect the narrative behind each. You will become emotionally intelligent and competent, acquiring the necessary capabilities to carry out coaching interventions where emotions are not a problem. Moreover, you will make these encounters revealing moments from an emotional perspective.

Through the material and exercises of this iteration, you will incorporate the difference between knowledge and learning. You will also be able to identify self-sabotage patterns of individuals and/or teams facing the learning experience. You will complete this iteration understanding different areas where learning can or cannot manifest. And you will finish with the necessary knowledge to design an awareness activity for individuals and/or teams about these key competencies.

During this iteration, we will review the different types of conversations that can foster or hinder the achievement of objectives, continuous improvement, and self-organization. Upon completion, you will be able to identify what type of conversations are happening in the teams and organizations you belong to, and transform them if necessary.

This iteration will introduce you to the concepts of Presence and Trust to generate a significant coaching relationship with your clients. You will be able to identify what presence is and the degree of presence you are able to maintain in each relationship you form. You will see the key aspects that will make you be seen as a reliable and respected professional. You will complete this iteration knowing the competencies that the ICF (International Coaching Federation) considers key in the coaching profession. And you will finish with two concrete practices about presence and conscious listening.

In this iteration, you will see the concepts of power and empowerment. You will be able to identify actions that empower individuals and/or work teams, and actions that contribute to generating demotivating contexts. You will see the key aspects that will make you be seen as a powerful and empowering professional. And you will finish with concrete practices that will increase your power as a Coach.

This iteration is dedicated to learning about Team Coaching and the differences it has compared to Individual Coaching. We will identify what we will call a Real Team. You will be able to differentiate the stages a work team goes through in its development. You will also get to know some techniques or approaches for Team Coaching and the common pitfalls you may fall into unintentionally as a Team Coach.

In this iteration, you will become aware of the most common dysfunctions you may encounter in the teams you work with. You will also learn tools to accompany the teams to navigate through each of these dysfunctions, achieving cohesive and responsible teams focused on their results.

During this iteration, you will map everything learned to the world of agility and agile team coaching. You will be able to identify which type of team coaching intervention is more favorable in each Scrum event. You will become aware of the most important aspects from the coaching perspective in an agile team. You will also incorporate a powerful inquiry model to use in retrospective meetings. And you will put into practice team coaching to generate the necessary learning to impact and deliver value to the agile teams you work with.

This period of time will be mainly dedicated to preparing the Online Summit as a great team in order to share everything learned on this journey to an online public audience, putting into practice different concepts and experiences you have gone through.

In this iteration, you will have the opportunity to review the previous material again and dedicate time to delve into any aspect you still consider incomplete, you will carry out the last coaching conversations and pending activities to face the final stage of the program.

This is the last instance of the program where your new skills and competencies acquired will be challenged in order to demonstrate that you have become a competent coach and will be able to generate the expected impact in real work environments.